Contact information

Contact Information

Last Updated: October 21, 2026

Welcome to Lypeek.

We are committed to providing clear communication, reliable assistance, and a convenient shopping experience for every customer.

If you have questions about our ballpoint pens, existing orders, shipping information, returns, or other store-related matters, please contact us using the information below.

1. Business Information

Store Name: Lypeek

Website: https://lypeek.store

Established: 2022

Business Address:

9150A Taylorsville Rd

Louisville, KY 40299

United States

2. Customer Support

Email Address: support@lypeek.store

Telephone: +1 (516) 355-1227

Our customer support team is available through the contact channels listed above.

For written inquiries, we recommend contacting us by email so that we can review your request and provide the appropriate assistance.

3. Product Inquiries

Lypeek specializes in ballpoint pens and everyday writing essentials.

If you need additional information about product features, specifications, or available options, please contact our support team before placing an order.

We aim to provide clear information to help you make informed purchasing decisions.

4. Order Support

For assistance with an order, please provide:

  • Your order number.

  • The email address used during checkout.

  • A brief explanation of your request.

  • Relevant photographs or supporting information, if applicable.

Providing complete information helps our team review your inquiry efficiently.

5. Shipping Assistance

We offer free worldwide shipping with an estimated delivery timeframe of 7–10 days.

If you have questions about order tracking, shipping updates, or delivery concerns, please contact our customer support team.

6. Returns and Refunds

We offer free returns and refunds for eligible purchases within 30 days of delivery.

To request a return or refund, please email support@lypeek.store with your order details.

Our team will provide further instructions in accordance with our Return & Refund Policy.

7. Feedback and Suggestions

We value customer feedback and continuously aim to improve our shopping experience.

If you have suggestions, concerns, or comments about our products or services, we encourage you to contact us.

8. Important Notice

Our listed business address is provided for business correspondence.

Please do not mail return packages to this address without receiving confirmation and return instructions from our customer support team.

9. Official Contact Details

Lypeek

9150A Taylorsville Rd

Louisville, KY 40299

United States

Email: support@lypeek.store

Phone: +1 (516) 355-1227

Website: https://lypeek.store

Lypeek – Write Smoothly. Think Freely.