Shipping Policy

Last Updated: October 21, 2026

At Lypeek, we believe that shopping for quality ballpoint pens should be convenient, affordable, and accessible to customers around the world.

We are pleased to offer free worldwide shipping on all orders, with an estimated delivery timeframe of 7–10 days.

Please review the following information to understand our shipping process.

1. Free Worldwide Shipping

Lypeek provides complimentary standard shipping to supported destinations worldwide.

Shipping Cost: FREE

Estimated Delivery Time: 7–10 Days

Minimum Order Requirement: None

There is no minimum purchase amount required to qualify for free standard shipping.

Our goal is to provide transparent delivery information and a smooth shopping experience.

2. Order Processing

After an order is placed, it enters our order verification and preparation process.

Orders are generally processed within 1–2 business days, excluding weekends and public holidays.

Processing time may vary during periods of high demand or when additional order verification is required.

Once your order has been dispatched, shipping information will be provided when available.

3. Estimated Delivery Time

Our standard estimated shipping timeframe is 7–10 days.

Delivery estimates may vary depending on factors such as:

• Destination country or region.

• Local postal and courier operations.

• Customs inspection and clearance.

• Public holidays and seasonal shipping volumes.

• Weather conditions or transportation disruptions.

• Other circumstances outside our reasonable control.

The estimated delivery period is not a guaranteed delivery date.

If an unexpected delay occurs, our customer support team will assist with available shipment information.

4. International Shipping

We welcome customers from around the world.

International orders may be subject to local customs inspections, import regulations, or other destination-specific requirements.

Although standard shipping is free, customs duties, import taxes, or government-imposed charges may apply depending on the destination.

Any such charges are separate from our shipping fee unless expressly included at checkout.

Customers are responsible for complying with applicable import requirements.

5. Order Tracking

When tracking information is available, it will be shared through the contact information provided during checkout.

Please allow time for tracking updates to appear after the shipping carrier receives the package.

Tracking activity may not update continuously during international transit.

If you need assistance locating your order, contact support@lypeek.store.

6. Accurate Shipping Information

Customers are responsible for entering complete and accurate delivery details during checkout.

Please verify your:

• Full name.

• Street address and apartment or unit number, if applicable.

• City, state, or province.

• Postal or ZIP code.

• Country.

• Contact information.

Incorrect or incomplete shipping information may cause delivery delays.

If you notice an error after placing your order, contact us as soon as possible.

We will attempt to update the information before dispatch when operationally possible.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, unexpected delays may occasionally occur.

If your order has not arrived within the expected period, please contact our support team with your order number.

We will review the available tracking information and assist with the next steps.

8. Lost or Missing Packages

If your package appears to be lost during transit, please contact us.

Our team will review the shipping details and, when appropriate, coordinate with the shipping carrier.

If a package is confirmed lost, we will provide an appropriate resolution, which may include a replacement or refund.

If tracking shows that a package was delivered but you cannot locate it, please notify us promptly.

9. Damaged Items During Shipping

If your order arrives damaged, please contact support@lypeek.store.

Include your order number and photographs of the damaged product and packaging, if available.

We will review the situation and arrange an appropriate solution under our Return & Refund Policy and applicable law.

10. Order Changes and Cancellations

If you need to modify or cancel an order, contact us as soon as possible.

We will attempt to accommodate requests before the order has been processed or shipped.

Once dispatched, changes may no longer be possible.

11. Returns and Refunds

Lypeek offers free returns and refunds for eligible purchases within 30 days of delivery.

For more information about return eligibility, procedures, and refund processing, please review our Return & Refund Policy.

12. Shipping Support

For questions regarding shipping, tracking, or delivery, please contact:

Lypeek Customer Support

Email: support@lypeek.store

Phone: +1 (516) 355-1227

Website: https://lypeek.store

Business Address:

9150A Taylorsville Rd

Louisville, KY 40299

United States

Thank you for shopping with Lypeek. We appreciate your trust and look forward to delivering your writing essentials.